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Genesys GCX-OD Exam Summary:-
- Name of the Exam: Genesys Cloud CX Outbound Certification
- Exam Code: GCX-OD
- Exam Price: $500 USD
- Duration: 120 minutes
- Number of Questions: 60
- Passing Score: 65%
Genesys Cloud CX Outbound Exam Topics:-
- Introduction to Outbound Concepts
- Contact Lists, Dialing Modes, Campaigns, and DNC Lists
- Contact List Filters and Time Zone Management
- Call Analysis Response and Wrap-Up Code Mapping
- Campaign Dashboard and Campaign Rules
- Sequencing, Scheduling, and Outbound Settings
- Audit Search and Event Viewer
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Here Are Some Useful Questions:
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